1. Introduction

Welcome to TheDistriHub – your Afrocentric online marketplace for fabrics, jewelry, and accessories. These Terms apply to your use of www.thedistrihub.com, whether as a buyer, vendor, or guest.
By continuing to use our site, you agree to follow these guidelines.

2. User Eligibility

You must be 18 years or older or legally authorized to use our services. By registering, you confirm that all information provided is accurate and truthful. If you’re registering on behalf of a business, you must have full authority to do so.

3. Account Creation and Security

• Keep your login details confidential.

• You’re responsible for all activities under your account.

• We may suspend or terminate accounts that display suspicious or harmful activity.

4. Vendor Responsibilities

        Vendors must:

• Upload original, authentic items only

• Use clear, high-quality images and accurate descriptions

• Comply with shipping timelines

• Respect and follow all shipping, tax, and trade regulations across Nigeria and the UAE

5. Pricing and Currency

Our platform supports payments in both Naira (₦) and AED (د.إ). Prices may reflect local taxes, exchange rates, or logistical considerations. Buyers can select their preferred currency at checkout.

6. Orders and Payments

Orders are confirmed upon successful payment through our secure gateway. Suspicious or incomplete payments may be canceled or refunded. Buyers are responsible for entering the correct details during checkout.

7. Shipping & Delivery

• Vendors are not responsible for shipping. All logistics and order fulfillment are handled by TheDistriHub to maintain delivery consistency and buyer confidence.

• Delivery timelines depend on the buyer’s location and chosen shipping method

• Accurate address details must be provided

• For more details, please refer to our Shipping and Disputes Policy

8. Returns and Disputes

• Any issues must be reported within 72 hours of receiving the item

• TheDistriHub manages all dispute resolution, returns, and exchanges. Vendors are not directly responsible for resolving buyer disputes

• Items must be unused and in original condition for returns or exchanges to be processed

9. Prohibited Use

You agree not to:

• List or sell counterfeit, illegal, or restricted items

• Violate intellectual property or local/international trade laws

• Spam users or misuse communication tools

• Use bots or unauthorized tools to access the site

10. Intellectual Property

All logos, branding, text, graphics, and designs on TheDistriHub are protected intellectual property. Reproducing or copying content without written consent is strictly prohibited.

11. Limitation of Liability

TheDistriHub shall not be held liable for:

• Product quality issues for third-party vendor items

• Delays in shipping or delivery due to vendor errors

• Any user negligence or breach of these terms

12. Changes to Terms

These terms may be updated periodically. Continued use of our platform after changes implies your acceptance of the new terms. We encourage users to review this page regularly.

13. Contact Us

Have questions or need help?

📧 Email: support@thedistrihub.com
📍 Nigeria Office: [Insert Address]
📍 UAE Office: [Insert Address]

Become a Vendor Today!

Join a fast-growing Afrocentric marketplace that bridges Nigeria and the UAE. Reach thousands of customers, manage your listings, and grow your business across borders.