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Privacy Policy

Who We Are

Our website address is: https://thedistrihub.com. TheDistriHub is a textile and accessories marketplace that connects buyers and verified vendors in Nigeria and the UAE, with centralized order fulfillment and dispute resolution.


 

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help with spam detection.

If you’re using Gravatar, an anonymized string (hash) of your email address may be provided to their service. The Gravatar privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public next to your comment.


 

Media Uploads

If you upload images to the website (especially vendors), please avoid including embedded location data (EXIF GPS). Visitors can extract location data from public images on the site.


 

Cookies

We use cookies to enhance your browsing experience. For example:

  • When you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies last for one year.

  • A temporary cookie is set when you visit the login page to check if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.

  • When you log in, we set cookies to save your login info and display preferences. Login cookies last for two days. If you check “Remember Me,” your login lasts for two weeks.

  • If you edit or publish a product listing or article, an additional cookie is stored with the post ID. It expires after 24 hours.

Disabling cookies may affect your user experience.


 

Embedded Content

Pages or posts may include embedded content (e.g., YouTube videos, Instagram posts, etc.). These behave just as if you visited the source site. These third-party sites may collect your data, use cookies, and track your interaction with the embedded content, particularly if you’re logged into those services.


 

Data Sharing

If you request a password reset, your IP address will be included in the reset email for security purposes.

We do not sell or rent your personal information. Data may only be shared with our payment processors, logistics partners, or legal authorities if required.


 

How Long Do We Retain Your Data

  • Comments and their metadata are stored indefinitely to automatically recognize and approve future comments.

  • For registered users and vendors, we store the profile data provided at signup. Users can view, edit, or delete their own personal information (except the username). Site administrators may also view and update this information.


 

Your Rights Over Your Data

If you have an account or have left comments, you can:

  • Request an exported file of the data we hold about you.

  • Request that we erase any personal data we hold, except data required for legal or administrative purposes.

To make such requests, please contact: privacy@thedistrihub.com


 

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. We also store backups on secure servers that may be processed in Nigeria or the UAE, depending on service availability.